Refund & Cancellation Policy

Cancellation

You can cancel a paid plan anytime from Dashboard → Billing → Cancel subscription. No further payments will be taken. Your plan stays active until the end of the current billing period, then your account moves to the Free plan. Your forms and submissions are kept.

Refunds

• First payment: if you are not happy, email us within 7 days of your first payment for a full refund.
• Renewals: monthly renewals are generally not refunded, because you can cancel before the next renewal. If you were charged after cancelling, or charged twice, we refund it in full.
• Service problems: if SubmitBee was unavailable for a significant part of your billing period, contact us and we will refund or credit you fairly.

How refunds are paid

Approved refunds go back to the original payment method (UPI, card or bank) through Razorpay. They usually reach you within 5 to 7 business days after approval.

Request a refund

Email support@example.com from your account email with your payment ID or the date of payment.